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If you’re having trouble getting your Echo Dot to play music, there are a few things you can try. In this article, we’ll walk you through some troubleshooting steps to get your Dot playing music again in no time.
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Check your internet connection
If you’re having trouble playing music on your Echo Dot, the first thing you should do is check your internet connection. To do this, open the Alexa app and go to Settings > Device Settings. Select your Echo Dot and make sure it’s connected to the internet.
If your Echo Dot is connected to the internet but you’re still having trouble playing music, try these troubleshooting tips:
– Make sure you’re using a supported music service. Currently, Amazon Music, Apple Music, Spotify, Pandora, TuneIn, iHeartRadio, and SiriusXM are supported.
– Make sure you have a valid subscription to the music service you’re trying to use. For example, if you’re trying to play Pandora radio stations, you’ll need to have a Pandora radio subscription.
– Make sure the volume on your Echo Dot is turned up. You can adjust the volume by turning the volume knob on the top of your device or by asking Alexa to turn it up or down.
– If you’re using Bluetooth to connect your phone or another device to your Echo Dot, make sure the device is within range (30 feet) and that Bluetooth is turned on.
Check the Alexa app
If you’re having trouble getting your Echo Dot to play music, the first thing you should do is check the Alexa app. In the Alexa app, go to the menu and select ‘Settings.’ From there, select ‘Music & Media’ and then ‘Link New Service.’
If you see a message that says “Alexa is not playing music,” it’s likely that you don’t have any music services linked to your Echo Dot. To fix this, you’ll need to link a music service like Amazon Music, Spotify, or Pandora. For instructions on how to do this, see Linking Your Music Services to Alexa.
If you don’t see the ‘Music & Media’ option in your settings, it’s possible that your Echo Dot isn’t connected to the internet. To check your internet connection, go to the menu and select ‘Settings.’ Under ‘Device Settings,’ select ‘Network’ and then run the wifi connection test.
Check your speaker’s volume
If your speaker is correctly connected to the power adapter and your outlet, check the volume level on your speaker. To do this, press the volume up button on your speaker.
If you’re using a Bluetooth speaker, make sure it’s turned on and properly connected to your Echo Dot. To do this, press and hold the Speaker button until you hear “Bluetooth device list.” Then, say the name of your Bluetooth speaker.
Check for updates
If your Echo Dot isn’t playing music, the first thing you should do is check for updates. To do this, open the Alexa app on your mobile device and go to the Devices tab. Select your Echo Dot from the list of devices and then tap Update.
Check your music services
If you’re having trouble playing music on your Echo Dot, there are a few things you can check to troubleshoot the issue.
First, make sure that the music service you’re trying to use is compatible with Echo Dot. Currently, Echo Dot supports Amazon Music, Pandora, Spotify, iHeartRadio, and TuneIn.
If you’re using a compatible music service, make sure that you’ve linked your account to Echo Dot. To do this, open the Alexa app on your phone and go to Settings > Music & Media. From there, you should see a list of all the music services that are linked to your Echo Dot.
If you’re still having trouble playing music after checking these things, try restarting your Echo Dot. To do this, unplug the power cord from the back of the device and then plug it back in.
Once you’ve restarted your Echo Dot, try playing music again. If you’re still having trouble, contact customer support for your specific music service or Amazon customer support for help troubleshooting the issue.
Check your speaker’s settings
If you’re having trouble getting your Echo Dot to play music, there are a few things you can check. First, make sure that the power cord is plugged into the Echo Dot and an outlet. Next, check your speaker’s settings to make sure that it’s connected to the correct Bluetooth device. If you’re still having trouble, try restarting your Echo Dot.
Check for third-party skills
If you’re having trouble playing music on your Echo Dot, there are a few things you can check to troubleshoot the issue.
First, make sure that you have a compatible music streaming service set up with your Echo Dot. Currently, Amazon Music, Pandora, Spotify, iHeartRadio, and TuneIn are all compatible with Echo Dot. You can check to see if your service is set up correctly by asking Alexa to play a song, artist, or genre. If Alexa doesn’t recognize your request, she’ll let you know which services are currently set up.
Next, check to see if you have any third-party skills enabled that could be interfering with your music playback. To do this, open the Alexa app on your phone and go to the “Skills” tab. Here you’ll see a list of all the skills you have enabled. If any of them are labeled as “music,” try disabling them and see if that fixes the issue.
If you’re still having trouble playing music on your Echo Dot, contact customer support for help.
Check for device-specific problems
There are a few things you can check if your Echo Dot won’t play music. First, make sure that the volume on your Echo Dot is turned up. You can do this by saying “Alexa, turn up the volume” or by adjusting the volume with the volume buttons on the top of your device.
If the volume is turned up and you’re still not hearing anything, it’s possible that your Dot is connected to a different device than the one you’re trying to play music on. To check this, open the Alexa app on your mobile device and go to Settings > Devices. From there, find the device you’re having trouble with and make sure that the Device Type is set to “Music.”
If neither of these solutions work, there’s a chance that there may be an issue with your speaker or audio system. Try connecting your Echo Dot to a different speaker or audio system and see if that solves the problem.
Try playing a sample song
If you’re having trouble getting your Echo Dot to play music, the first thing you should try is playing a sample song. This will help rule out any potential problems with your device’s audio settings. To do this, simply say “Alexa, play a sample song.” If Alexa responds with an error message, make sure that your Echo Dot is connected to the internet and try again.
If your Echo Dot still won’t play music, there are a few other things you can try. First, check the volume level and make sure that it’s turned up all the way. You can do this by saying “Alexa, set volume to 100%.” If that doesn’t work, try restarting your Echo Dot by unplugging it for a few seconds and then plugging it back in. Finally, if all else fails, you can factory reset your Echo Dot by holding down the reset button for 20 seconds.
Get help from Amazon
If you’re having trouble playing music from your Echo Dot, there are a few things you can try to get it working again. First, check to make sure that the music service you’re trying to use is supported by Echo Dot. You can find a list of supported music services here. If the music service you’re trying to use is on the list, make sure that you’ve set it up correctly in the Alexa app.
If you’re still having trouble playing music, try restarting your Echo Dot. To do this, press and hold the power button for three seconds and then release it. If that doesn’t work, try unplugging your Echo Dot for a minute and then plugging it back in.
If you’re still having trouble playing music after trying these troubleshooting steps, contact Amazon customer service for help.
