If you’re wondering why your Echo isn’t playing Amazon Music, there are a few things you can check to troubleshoot the issue.
Checkout this video:
Introduction
If you’re having trouble playing Amazon Music on your Echo, here are a few things you can try to fix the problem.
The Problem
If you’re having trouble playing Amazon Music on your Echo, here are a few things to try:
– Check the settings in the Amazon Music app. Make sure you’ve allowed Amazon Music to use your microphone and that your device’s volume is turned up.
– Try asking Alexa to play a song from a different artist. If Alexa can’t find the song you requested, it could be that the song is not available in your country or region.
– If you’re still having trouble, check the settings in the Alexa app. Go to Settings > Device Settings and select your Echo device. Then make sure the toggle for Music is set to On.
The Solution
If you’re having trouble playing Amazon Music on your Echo, here are a few things you can try to fix the problem.
First, make sure that you have the latest version of the Amazon Music app installed on your mobile device. You can check for app updates in the App Store or Google Play Store.
Next, try restarting your Echo by unplugging it from power for a few seconds, then plugging it back in.
If you’re still having trouble, try deleting and reinstalling the Amazon Music app on your mobile device. Once you’ve done that, restart your Echo and set up Amazon Music again from scratch.
If you’re still having trouble after trying all of these things, contact Amazon customer service for further assistance.
The Bottom Line
There are a variety of reasons why your Echo might not be playing Amazon Music. The most common reason is that the music you’re trying to play is not compatible with Echo. Another possibility is that your Echo is not connected to the internet, or that the Amazon Music app is not up to date. If you’re still having trouble, you can try restarting your Echo or contact customer support for more help.
